Sunrays for Windows

Nice article about SunRay-based desktop virtualisation for Windows at Verizon:

The decrease in PC support has several components. One is simply fewer problems. “We went from an average of about 100 ‘break-fix’ trouble tickets a month to less than 40,” Eberling says. That translates into less demand for IT tech support, and greater uptime, and hence productivity, for the call center reps.