The Secret Letter From Iraq
Biggest Hassle — High-ranking visitors. More disruptive to work than a rocket attack. VIPs demand briefs and "battlefield" tours (we take them to quiet sections of Fallujah, which is plenty scary for them). Our briefs and commentary seem to have no effect on their preconceived notions of what's going on in Iraq. Their trips allow them to say that they've been to Fallujah, which gives them an unfortunate degree of credibility in perpetuating their fantasies about the insurgency here.
Biggest Outrage — Practically anything said by talking heads on TV about the war in Iraq, not that I get to watch much TV. Their thoughts are consistently both grossly simplistic and politically slanted. Biggest Offender: Bill O'Reilly.